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Safeguard Your Practice: Errors & Omission Insurance


Mind your own business - how to avoid costly mistakes

As you may be aware BFL CANADA has been ECO Canada’s insurance partner for many years. Underwritten by Encon Insurance, ECO Canada’s members that hold an EP® designation are able to take advantage of this exclusive program designed specifically for them. This allows broad coverage on an individual basis, while enjoying the cost savings of a group.

BFL CANADA is the largest Employee owned and operated commercial insurance broker. They have 12 locations across Canada and specialize in building niche products for their Clients.

Encon Insurance company specializes in professional liability and is a trusted name in Canada. They are headquartered in Ottawa and have offices in Edmonton and Toronto. They are a leader in program insurance.

This course is ideal for:

  • Consultants
  • Project Managers
  • Engineers

ECO Members: this session is offered to you as a perk of being a member. Please log onto your ECO account for the discount code.

Module 1: What is E&O insurance?

  • General overview
  • Coverage – what and whom
  • Terminology

Module 2: Claim trends and experience

  • Frequency
  • Severity

Module 3: Principles of good practice

  • Selling your firm and services fairly
  • Educating your clients on the services offered
  • Keeping your clients informed
  • Insist on equitable, written contract
  • Benefits of documentation and record-keeping
  • Avoid playing lawyer role
  • Conflict resolution
  • Endorsements

Module 4: The claims process

  • What to do in the event of a claim
  • Why prompt notification is important
  • How to report a claim to ENCON
  • What to expect in the event of a claim
  • Claims service and risk management
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Marianne McKinnon

Underwriting Manager, ENCON Group Inc.

Marianne joined ENCON shortly after obtaining a mathematics degree at McGill University and has now been with ENCON Group for 15 years. She began her career in the claims department, handling liability claims against various types of professionals, including those in the medical, financial, design and environmental fields. She transitioned to the underwriting department in 2016 and now manages a team of 7 underwriters in the Errors and Omissions and Information Technology department. With her experience in underwriting complex liability risks and managing their claims, Marianne provides valuable insight in claim trends and important risk management recommendations to insured professionals including members of the ECO Canada liability insurance program.

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Linda Buckton

Client Executive, BFL CANADA

Linda Buckton has been in the insurance industry for over 25 years. She currently holds two professional designations: Chartered Insurance Professional (CIP) and Canadian Risk Management (CRM). Linda has been at BFL CANADA for 7 years and specializes in program business.

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Dianna Smith

Customer Service Assistant, BFL CANADA

Dianna Smith started with BFL CANADA in 2017 working on Programs. She has seven years of mixed Commercial and Personal Lines Insurance experience and is currently working on her CIP designation.

+ Overview

Mind your own business - how to avoid costly mistakes

As you may be aware BFL CANADA has been ECO Canada’s insurance partner for many years. Underwritten by Encon Insurance, ECO Canada’s members that hold an EP® designation are able to take advantage of this exclusive program designed specifically for them. This allows broad coverage on an individual basis, while enjoying the cost savings of a group.

BFL CANADA is the largest Employee owned and operated commercial insurance broker. They have 12 locations across Canada and specialize in building niche products for their Clients.

Encon Insurance company specializes in professional liability and is a trusted name in Canada. They are headquartered in Ottawa and have offices in Edmonton and Toronto. They are a leader in program insurance.

This course is ideal for:

  • Consultants
  • Project Managers
  • Engineers

ECO Members: this session is offered to you as a perk of being a member. Please log onto your ECO account for the discount code.

+ Topics

Module 1: What is E&O insurance?

  • General overview
  • Coverage – what and whom
  • Terminology

Module 2: Claim trends and experience

  • Frequency
  • Severity

Module 3: Principles of good practice

  • Selling your firm and services fairly
  • Educating your clients on the services offered
  • Keeping your clients informed
  • Insist on equitable, written contract
  • Benefits of documentation and record-keeping
  • Avoid playing lawyer role
  • Conflict resolution
  • Endorsements

Module 4: The claims process

  • What to do in the event of a claim
  • Why prompt notification is important
  • How to report a claim to ENCON
  • What to expect in the event of a claim
  • Claims service and risk management
+ Experts
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Marianne McKinnon

Underwriting Manager, ENCON Group Inc.

Marianne joined ENCON shortly after obtaining a mathematics degree at McGill University and has now been with ENCON Group for 15 years. She began her career in the claims department, handling liability claims against various types of professionals, including those in the medical, financial, design and environmental fields. She transitioned to the underwriting department in 2016 and now manages a team of 7 underwriters in the Errors and Omissions and Information Technology department. With her experience in underwriting complex liability risks and managing their claims, Marianne provides valuable insight in claim trends and important risk management recommendations to insured professionals including members of the ECO Canada liability insurance program.

null

Linda Buckton

Client Executive, BFL CANADA

Linda Buckton has been in the insurance industry for over 25 years. She currently holds two professional designations: Chartered Insurance Professional (CIP) and Canadian Risk Management (CRM). Linda has been at BFL CANADA for 7 years and specializes in program business.

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Dianna Smith

Customer Service Assistant, BFL CANADA

Dianna Smith started with BFL CANADA in 2017 working on Programs. She has seven years of mixed Commercial and Personal Lines Insurance experience and is currently working on her CIP designation.